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Lieutenant Commander
Lieutenant Commander
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change license key mode from evaluation mode to production mode.

I exported the license key as evaluation mode not production mode so I can't assign this license to the production tenant. what should I do to be able to import the license key in a production tenant or how to change mode of the current license(it's read only)

 

thanks.

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2 Replies
Micro Focus Expert
Micro Focus Expert

Hello,

If you have a valid contract, you should be able to download a production key

Please follow the documentation for additional details:

https://docs.microfocus.com/itom/SMAX:2021.02/LicensesMgmt

Best regards,

Brindusa

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Lieutenant Commander
Lieutenant Commander

We already have downloaded the key and it was assigned as evalution mode not production mode in BO ,
So how Can I release this assigned license from smax,
Can I delete this license(which has been imported as evalution mode) from the license tab in BO(select the license, click delete) ,
and then re-import the license key another time as a production mode?

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