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Lieutenant
Lieutenant
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search for confluence (Jira) knowledge

Hi,

My customer would want to configure Smart Search to search for confluence (Jira) KB. Can anyone advise how can we configure this?

Appreciate anyone can share how to achieve this

Thank you

Regards

 

 

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1 Reply
Vice Admiral Vice Admiral
Vice Admiral

Hi,

I already asked if there is a way to add external data sources to the full text index of smart search like it is available for Service Manager. Currently there is no way to crawl external data sources like file systems or internet / intranet /extranet sites. There was no hint whether or not such a function will be available in the future.

The only way I see is to use the API to import external data sources into knowledge management and to use the internal knowledge management.

BR, Volker

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