smkornegay Respected Contributor.
Respected Contributor.
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Blocking Incoming Email

I have been directed to block all incoming and outgoing email to/from certain accounts that have been disabled. Is there a way to do this using the SMG?
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13 Replies
Micro Focus Expert
Micro Focus Expert

Re: Blocking Incoming Email

Hi,

In SMG you can create an email filter, add the address, enable it for inbound and outbound mail and attach it to the block service.

Also, in GroupWise if you place an account into a "Force Inactive" status it can't send or receive email.

Cheers,
Laura Buckley

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smkornegay Respected Contributor.
Respected Contributor.

Re: Blocking Incoming Email

laurabuckley;2479837 wrote:
Hi,

In SMG you can create an email filter, add the address, enable it for inbound and outbound mail and attach it to the block service.

Also, in GroupWise if you place an account into a "Force Inactive" status it can't send or receive email.

Cheers,



Perfect. Thanks!
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javit1 Absent Member.
Absent Member.

Re: Blocking Incoming Email

What version of GroupWise and SMG do you have? where the recommended worked.
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smkornegay Respected Contributor.
Respected Contributor.

Re: Blocking Incoming Email

javit1;2489838 wrote:
What version of GroupWise and SMG do you have? where the recommended worked.


We use GroupWise 2014 and the latest SMG version. I plan to upgrade GroupWise in the new year.
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javit1 Absent Member.
Absent Member.

Re: Blocking Incoming Email

Thanks for answering.
I want to do the same, but I have GW 2012. Any help you share.
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smkornegay Respected Contributor.
Respected Contributor.

Re: Blocking Incoming Email

javit1;2489892 wrote:
Thanks for answering.
I want to do the same, but I have GW 2012. Any help you share.


Look at the two solution from Laura above. We finally settled on "in GroupWise if you place an account into a "Force Inactive" status it can't send or receive email."

Works for us.
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javit1 Absent Member.
Absent Member.

Re: Blocking Incoming Email

I have reviewed my GroupWise System and I have not been able to find the recommended option above. If you can tell me where I find her at GW 2012.
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Micro Focus Expert
Micro Focus Expert

Re: Blocking Incoming Email

Hi,

That option was introduced in GroupWise 2014.

Cheers,
Laura Buckley

Views/comments expressed here are entirely my own.
If you find this post helpful, please show your appreciation and click on "Like" below...
smkornegay Respected Contributor.
Respected Contributor.

Re: Blocking Incoming Email

laurabuckley;2489911 wrote:
Hi,

That option was introduced in GroupWise 2014.

Cheers,


Looks like option one may be your best bet then. If you have an issue with implementing it in the SMG, you can put in a ticket with GWAVA/MicroFocus and they will assist.

Good luck!
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javit1 Absent Member.
Absent Member.

Re: Blocking Incoming Email

Laura,
I can bother you and you can help me if there is any way to do it in GW 2012.

Thanks for your time.
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Micro Focus Expert
Micro Focus Expert

Re: Blocking Incoming Email

Hi,

Are you wanting to block the user from sending/receiving email to/from the internet? If so that can be done with a GWIA class of service blocking inbound/outbound SMTP communication. Also place the account into an "Expired" state.

Let me know if you need more information.

Cheers,
Laura Buckley

Views/comments expressed here are entirely my own.
If you find this post helpful, please show your appreciation and click on "Like" below...
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javit1 Absent Member.
Absent Member.

Re: Blocking Incoming Email

Laura,
what you tell me worked well.

Now, there is a way that the account can access your mailbox and read your emails as a query.
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Micro Focus Expert
Micro Focus Expert

Re: Blocking Incoming Email

Hi,

If you want to access the mailbox and read the emails then the GroupWise account must be "active".

Cheers,
Laura Buckley

Views/comments expressed here are entirely my own.
If you find this post helpful, please show your appreciation and click on "Like" below...
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