Anonymous_User Absent Member.
Absent Member.
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IP Address Exceptions

I need to add a few ranges of ip address to the spam exception so test
messages from our email monitoring service don't get caught as a false
positve. The instructions only say "Add multiple addresses to the list
by placing them on their own individual lines."

Has anyone tried adding a range like 76.54.321.0/24 ?

I tried this and immediately it started letting all the spam through no
matter what the sending IP address is. I'm hoping there is a way to
enter a block of ip's so we don't have to enter in each ip in the /24
for it to work.


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3 Replies
Knowledge Partner
Knowledge Partner

Re: IP Address Exceptions

On Wed, 03 Apr 2019 20:00:19 GMT, Steve B <cns965+nospam@gmail.com>
wrote:

>I need to add a few ranges of ip address to the spam exception so test
>messages from our email monitoring service don't get caught as a false
>positve. The instructions only say "Add multiple addresses to the list
>by placing them on their own individual lines."
>
>Has anyone tried adding a range like 76.54.321.0/24 ?
>
>I tried this and immediately it started letting all the spam through no
>matter what the sending IP address is. I'm hoping there is a way to
>enter a block of ip's so we don't have to enter in each ip in the /24
>for it to work.


According to the docs, you should be able to enter an ip address or
range. But they don't state the format for the range. I'm checking
to see if I can find out what it is.

--
Ken
Knowledge Partner

Create and vote for enhancements!
https://www.microfocus.com/products/enhancement-request.html
--
Ken
Knowledge Partner

Create and vote for enhancements!
https://www.microfocus.com/products/enhancement-request.html
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Knowledge Partner
Knowledge Partner

Re: IP Address Exceptions

On Thu, 04 Apr 2019 12:33:41 GMT, KeN Etter
<ketter@no-mx.forums.microfocus.com> wrote:

>On Wed, 03 Apr 2019 20:00:19 GMT, Steve B <cns965+nospam@gmail.com>
>wrote:
>
>>I need to add a few ranges of ip address to the spam exception so test
>>messages from our email monitoring service don't get caught as a false
>>positve. The instructions only say "Add multiple addresses to the list
>>by placing them on their own individual lines."
>>
>>Has anyone tried adding a range like 76.54.321.0/24 ?
>>
>>I tried this and immediately it started letting all the spam through no
>>matter what the sending IP address is. I'm hoping there is a way to
>>enter a block of ip's so we don't have to enter in each ip in the /24
>>for it to work.

>
>According to the docs, you should be able to enter an ip address or
>range. But they don't state the format for the range. I'm checking
>to see if I can find out what it is.


I was told from a reliable source that you can use CIDR notation. So
I'm not sure why you had the problem you did. It should work. Are
you fully patched? You sure you had the policy correctly created? If
you can't get it to work, you might want to consider an SR.

--
Ken
Knowledge Partner

Create and vote for enhancements!
https://www.microfocus.com/products/enhancement-request.html
--
Ken
Knowledge Partner

Create and vote for enhancements!
https://www.microfocus.com/products/enhancement-request.html
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Anonymous_User Absent Member.
Absent Member.

Re: IP Address Exceptions

On 4/4/2019 9:37 AM, KeN Etter wrote:
> On Thu, 04 Apr 2019 12:33:41 GMT, KeN Etter
> <ketter@no-mx.forums.microfocus.com> wrote:
>
>> On Wed, 03 Apr 2019 20:00:19 GMT, Steve B <cns965+nospam@gmail.com>
>> wrote:
>>
>>> I need to add a few ranges of ip address to the spam exception so test
>>> messages from our email monitoring service don't get caught as a false
>>> positve. The instructions only say "Add multiple addresses to the list
>>> by placing them on their own individual lines."
>>>
>>> Has anyone tried adding a range like 76.54.321.0/24 ?
>>>
>>> I tried this and immediately it started letting all the spam through no
>>> matter what the sending IP address is. I'm hoping there is a way to
>>> enter a block of ip's so we don't have to enter in each ip in the /24
>>> for it to work.

>>
>> According to the docs, you should be able to enter an ip address or
>> range. But they don't state the format for the range. I'm checking
>> to see if I can find out what it is.

>
> I was told from a reliable source that you can use CIDR notation. So
> I'm not sure why you had the problem you did. It should work. Are
> you fully patched? You sure you had the policy correctly created? If
> you can't get it to work, you might want to consider an SR.
>


we were behind on patches - installed up to date this morning
we'll try again and open an SR if we can't get it to work - just wanted
to make sure we weren't spinning our wheels trying something unsupported

Thanks
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