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ALERT! The community will be read-only on April 19, 8am Pacific as the migration begins.Read more for important details.
Commodore
Commodore
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When we send email to another government agency, the email gets returned with the following error:

550 5.7.1 policy by not being TLS encrypted

We have our SMG set for the highest it will do which is TLS 1.2. The other agency has recently moved to TLS 1.3.

Microfocus techs are having a time understanding what is happening and have escalated with our logs to the next tier of support.

Anyone else seen this behavior?
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1 Solution

Accepted Solutions
Knowledge Partner Knowledge Partner
Knowledge Partner

You can give it a try. I posted this for cipher: https://community.microfocus.com/t5/SMG-User-Discussions/Sending-mails-to-Google-mail/m-p/2845757#M537

Diethmar Rimser
This community is more powerful if you use Likes and Solutions

View solution in original post

4 Replies
Knowledge Partner Knowledge Partner
Knowledge Partner

Which cipher do you use? Default?

Diethmar Rimser
This community is more powerful if you use Likes and Solutions
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Commodore
Commodore

I have never changed anything to do with the cipher used by the SMG appliance.

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Knowledge Partner Knowledge Partner
Knowledge Partner

You can give it a try. I posted this for cipher: https://community.microfocus.com/t5/SMG-User-Discussions/Sending-mails-to-Google-mail/m-p/2845757#M537

Diethmar Rimser
This community is more powerful if you use Likes and Solutions

View solution in original post

Commodore
Commodore

Worked like a charm.  Thanks!

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