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OK
jameswatson3
Absent Member.
Absent Member.
‎2016-02-29 14:34
844 views

Directory Authentication Mode - All users locked out of SSPR


Got an alert last night that there was an error connecting to ldap
directory. This morning, no users can login to SSPR including Admin
user. Worse no admin access for me to even get into config editor and
attempt to resolve.

No observable issues in AD for any staff or other applications.

Thought I was prepared for this by recording the config editor URL
https://<server>:8443/sspr/private/config/ConfigEditor but no access
possible at that URL.

Reviewing documentation for guidance. Can anyone advise how to overcome
this?


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jameswatson3
Absent Member.
Absent Member.
‎2016-02-29 14:54


Guessing will have to hack the xml to get into "configuration mode"?

No results for the search "configuration mode" in SSPR 3.3
documentation?


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jameswatson3
Absent Member.
Absent Member.
‎2016-02-29 15:04


OK, so xml config file has some notes on the "configIsEditable"
property.

There is also something about a command line utility? See the reference
in the admin guide to this utility, but no specifics about this unlock
need? Is there a built in help for this utility?


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geoffc
Knowledge Partner Knowledge Partner
Knowledge Partner
‎2016-02-29 17:03

On 2/29/2016 10:04 AM, jameswatson3 wrote:
>
> OK, so xml config file has some notes on the "configIsEditable"
> property.
>
> There is also something about a command line utility? See the reference
> in the admin guide to this utility, but no specifics about this unlock
> need? Is there a built in help for this utility?

Change that from false to true in a text editor. if SSPR is 'reacting'
ok, it will see the edit and reload itself. Else, tomcat restart.


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