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rocho Absent Member.
Absent Member.

Forgotten Password link via the Client Login Extension


Is there any way, when the user clicks Forgotten Password via the Client Login Extension, to redirect him directly to the Forgotten Password link (https://dns-name/sspr/public/forgottenpassword) where he can enter his username?
By default, when a Forgotten Password is clicked, a page with Username and Password field opens and below that is Forgotten Password button.

I think there is no need to show up Login page with Username and Password field, if user doesn’t know his password.

Thanks in advance,
1 Reply
Knowledge Partner
Knowledge Partner

Re: Forgotten Password link via the Client Login Extension

This is what the documentation has to say:

"Link URL: Specify the URL that the Client Login Extension- restricted browser uses to connect to the Self Service Password Reset Forgotten Password page. You can use either a DNS name or an IP address. An example of a URL using a DNS name that links to the Forgotten Password page is:

https://<server>:<port>/Self Service Password Reset/public/ForgottenPassword

IMPORTANT:You must have a valid URL pointing to the Self Service Password Reset’s Forgotten Password page; otherwise, the client connection might fail and you might not be able to log in through the workstation. For more information, see Using Forgotten Password."

So you could try to change that link.
Not sure on how it works in the normal log in process though.
You simply need to try

Good luck
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