saikola Absent Member.
Absent Member.
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Helpdesk module and user validation


I'm trying to configure helpdesk module with user validation. Is it
possible to validate a PIN(attribute stored in directory)? We don't want
to display PIN value to the helpdesk, but want to setup a form field to
enter for user validation and it should check and compare with attribute
value stored in the directory.

Is this something possible with latest version? Helpdesk module
documentation seems to be limited.


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saikola
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2 Replies
Anonymous_User Absent Member.
Absent Member.

Re: Helpdesk module and user validation

saikola,

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Micro Focus Contributor
Micro Focus Contributor

Re: Helpdesk module and user validation


saikola;265092 Wrote:
> I'm trying to configure helpdesk module with user validation. Is it
> possible to validate a PIN(attribute stored in directory)? We don't want
> to display PIN value to the helpdesk, but want to setup a form field to
> enter for user validation and it should check and compare with attribute
> value stored in the directory.
>
> Is this something possible with latest version? Helpdesk module
> documentation seems to be limited.


This isn't a feature of the current version. Please enter an
enhancement request.


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jrivard
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