Knowledge Partner
Knowledge Partner
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Monitoring of sspr 4.1 appliance

Hi,
Does anyone have monitoring of the SSPR appliance?
What do you use /how do you do it?
Without installing any agent, or is it supported to install an agent on the appliance?

Thanks
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5 Replies
Knowledge Partner
Knowledge Partner

Re: Monitoring of sspr 4.1 appliance

Could you mention what level of monitoring you want?

I have a client that just checks for a few basics, like the system being
up (ICMP echo (ping)), plus a valid socket listening (Apache Tomcat
listens on TCP 8080 or 8443), and they may also be checking to ensure the
certificate is valid from that port.

SSPR itself will do some checking periodically with its test user account
to ensure it can reach the backend directory and change passwords, etc.
from time to time, and e-mail somebody if that ever fails.

SSPR also has a REST API that could be used for periodic checks of one
type or another without needing to force some kind of web client through
the web interface.

I think, at the end of the day, it depends on how much you want to
monitor. I also have one client whose philosophy is that the phone is
their monitoring device; when it rings (from and end user) they find out
something is wrong. 🙂

--
Good luck.

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Knowledge Partner
Knowledge Partner

Re: Monitoring of sspr 4.1 appliance

I think this customer only want an alert if the server is down currently.
What I suggested was a port monitor but they can't do that currently.

Thanks for your suggestions.
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Knowledge Partner
Knowledge Partner

Re: Monitoring of sspr 4.1 appliance

Maybe not quite what they are after, but SSPR has auditing capabilities
and while I do not recall, I think that includes start/shutdown events.
Of course, shutdown events are sent via the application, and if something
unexpected happens (wire is pulled, NIC dies, memory runs out, etc.) the
ability to send a message about stopping may not be possible, or may not
reach the desired target.



--
Good luck.

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Knowledge Partner
Knowledge Partner

Re: Monitoring of sspr 4.1 appliance

Not perfect, but a Nagios check (simple http/https) at least to determine if the box is responding. Mostly.
Again, not perfect, but suffices in most case. No need to install the Nagios agent
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Micro Focus Contributor
Micro Focus Contributor

Re: Monitoring of sspr 4.1 appliance

I'd suggest using the REST interface for /sspr/public/health. If you include an 'Accept' header for text, the service will reply back with 'GOOD' 'WARN' or 'ERROR' values. This is good for simple checkers that don't want to parse the json response of the rest api. Example:

--Request--
GET /pwm/public/rest/health&refreshImmediate=true HTTP/1.1
Accept-Language: en
Accept: text/plain

--Response--
GOOD
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