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Password Expiration Notification Email


Does someone have more details about the email template called "Password Expiration Notification Email" ?

The tooltip only says "Email sent to users to notify the user of an impending password notification.", and I didn't find any further details in the technical docs either. :confused:

I'm not sure how it works. Is this email sent when a user logs in and the password is about to expire ?

1 Reply
Knowledge Partner
Knowledge Partner

Re: Password Expiration Notification Email

I think the option you want is configured in the 'Change Password Module':

Password Expire Warn Time

Specify the time in seconds that Self Service Password Reset sends the
password expiry notification before the users’ passwords expire. If the
users’ passwords expire within this time frame, the system warns the users
during a CommandServlet, checkExpire, or checkAll operation.

To disable this feature set the time to 0 or less than expirePreTime.
The recommended value for this setting is 432000 seconds (5 days).

Good luck.

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