suprit_idm Contributor.
Contributor.
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SSPR 5063 and 5015 error.

Hi,

We are using sspr 4.1 in our environment. Mostly we are facing two kind of errors mostly below.

5015 - Error Unknown , workaround - Have associate close browser window, re-open SSPR, and sign into SSPR with new password (don’t activate this time)

5063 - A security violation has occurred. Please try again.


Kindly can someone please let me what is the root cause of these errors and how to fix permanently. Frequency of getting 5015 error is more.


Thanks
Suprit
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1 Reply
Knowledge Partner
Knowledge Partner

Re: SSPR 5063 and 5015 error.

On 6/7/2018 2:04 AM, suprit idm wrote:
>
> Hi,
>
> We are using sspr 4.1 in our environment. Mostly we are facing two kind
> of errors mostly below.
>
> 5015 - Error Unknown , workaround - Have associate close browser window,
> re-open SSPR, and sign into SSPR with new password (don�t activate this
> time)
>
> 5063 - A security violation has occurred. Please try again.
>
>
> Kindly can someone please let me what is the root cause of these errors
> and how to fix permanently. Frequency of getting 5015 error is more.


As an SSPR admin, look at the logs, find the error message, and post it
in its entirety. There will be more hints in the error message.


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