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Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
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SSPR Module Help Desk, Token Length

Hi,

I have SSPR v4.2.0.2 in Suse 12 SP2.
I have configured:
- Modules/Authenticated/HelpDesk/Verification/SMS-Email Token Verification (Required)
- Settings/Tokens:
-- Token Storage Method = LocalDB
-- Token Length = 8
-- Token Maximum LifeTime = 1800 seconds

But, when the help desk user performs the verification of another user:

Token Length in SMS = 6
Token Maximum LifeTime = 1 hour

What is the cause of this?
Where is the length of the Token for help desk set?

TIA

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