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Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
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SSPR configuration with SMS gateway.

Hi All ,

i have configured SSPR appliance with edirectory 9 in the environment for password reset .

After configuring the SMS Gateway the Error is displayed on configuration page .

Error 5015 :

An error has occurred. If this error occurs repeatedly please contact your help desk.

5015 ERROR_UNKNOWN (unexpected error processing request: null java.lang.NullPointerException

Can you please help me resolving the error reported.
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Knowledge Partner
Knowledge Partner

Re: SSPR configuration with SMS gateway.

On 3/28/2017 3:56 AM, apund wrote:
>
> Hi All ,
>
> i have configured SSPR appliance with edirectory 9 in the environment
> for password reset .
>
> After configuring the SMS Gateway the Error is displayed on
> configuration page .
>
> Error 5015 :
>
> An error has occurred. If this error occurs repeatedly please contact
> your help desk.
>
> 5015 ERROR_UNKNOWN (unexpected error processing request: null
> java.lang.NullPointerException
>
> Can you please help me resolving the error reported.


Go look in the catalina.out of your Tomcat instance to see if there is
more information of what triggered that error.

Something does not like an empty value (Usually what Null pointer means).


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