lca25 Frequent Contributor.
Frequent Contributor.
1672 views

SSPR v4.2 Error - Forgotten Password, SMS/Email verification

Hi

Am getting a 5015 error when using Forgotten Password with SSPR 4.2 (v4.2.0.0 b196 r39220 on SLES 12 SP2)

Modules -> Public -> Forgotten Password -> Profiles -> profile -> Definition is set with
[INDENT]Verification Methods: Required: LDAP Attributes, Challenge/Response Answers, SMS/Email Token Verification Optional: OTP Not Used: all others
Token Send Method: User Choice
Forgotten Password Recovery Mode: Allow user to set new password
[/INDENT]

SMS and email attributes are valid and available to pwmproxy

When the user attempts to use the Forgotten Password option, they can successfully pass the LDAP and Challenge/Response portions, and they are then given the choice to send a token to either SMS or Email, both of which are indicated as found. upon selecting either option, the user gets the 5015 fail:

[INDENT]SSPR 5015
An error has occurred. If this error occurs repeatedly please contact your help desk
[/INDENT]

/var/log/messages shows:

[INDENT]2017-10-03T16:11:51.213912+01:00 ssprsrv server[1787]: 2017-10-03T16:11:51Z, ERROR, http.PwmResponse, {82} 5015 ERROR_UNKNOWN (unexpected error processing request: null [xxx.xxx.xxx.xxx]
2017-10-03T16:11:51.214413+01:00 ssprsrv server[1787]: java.lang.NullPointerException
2017-10-03T16:11:51.214935+01:00 ssprsrv server[1787]: #011at password.pwm.ldap.search.UserSearchEngine.performSingleUserSearch(UserSearchEngine.java:191)
2017-10-03T16:11:51.215441+01:00 ssprsrv server[1787]: #011at password.pwm.svc.token.LdapTokenMachine.retrieveToken(LdapTokenMachine.java:88)
2017-10-03T16:11:51.215968+01:00 ssprsrv server[1787]: #011at password.pwm.svc.token.TokenService.makeUniqueTokenForMachine(TokenService.java:423)
2017-10-03T16:11:51.216553+01:00 ssprsrv server[1787]: #011at password.pwm.svc.token.LdapTokenMachine.generateToken(LdapTokenMachine.java:64)
2017-10-03T16:11:51.217064+01:00 ssprsrv server[1787]: #011at password.pwm.svc.token.TokenService.generateNewToken(TokenService.java:240)
2017-10-03T16:11:51.217572+01:00 ssprsrv server[1787]: #011at password.pwm.http.servlet.forgottenpw.ForgottenPasswordUtil.initializeAndSendToken(ForgottenPasswordUtil.java:421)
2017-10-03T16:11:51.218089+01:00 ssprsrv server[1787]: #011at password.pwm.http.servlet.forgottenpw.ForgottenPasswordServlet.forwardUserBasedOnRecoveryMethod(ForgottenPasswordServlet.java:1392)
2017-10-03T16:11:51.218602+01:00 ssprsrv server[1787]: #011at password.pwm.http.servlet.forgottenpw.ForgottenPasswordServlet.nextStep(ForgottenPasswordServlet.java:824)
2017-10-03T16:11:51.219127+01:00 ssprsrv server[1787]: #011at password.pwm.http.servlet.ControlledPwmServlet.processAction(ControlledPwmServlet.java:158)
2017-10-03T16:11:51.219634+01:00 ssprsrv server[1787]: #011at password.pwm.http.servlet.AbstractPwmServlet.handleRequest(AbstractPwmServlet.java:111)
2017-10-03T16:11:51.220187+01:00 ssprsrv server[1787]: #011at password.pwm.http.servlet.AbstractPwmServlet.doGet(AbstractPwmServlet.java:62)
2017-10-03T16:11:51.220694+01:00 ssprsrv server[1787]: #011at javax.servlet.http.HttpServlet.service(HttpServlet.java:622)
2017-10-03T16:11:51.221197+01:00 ssprsrv server[1787]: #011at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
2017-10-03T16:11:51.221739+01:00 ssprsrv server[1787]: #011at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:292)
2017-10-03T16:11:51.222248+01:00 ssprsrv server[1787]: #011at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
2017-10-03T16:11:51.222750+01:00 ssprsrv server[1787]: #011at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
2017-10-03T16:11:51.223250+01:00 ssprsrv server[1787]: #011at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
2017-10-03T16:11:51.223755+01:00 ssprsrv server[1787]: #011at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
2017-10-03T16:11:51.224298+01:00 ssprsrv server[1787]: #011at password.pwm.http.filter.AbstractPwmFilter$PwmFilterChain.doFilter(AbstractPwmFilter.java:138)
2017-10-03T16:11:51.224820+01:00 ssprsrv server[1787]: #011at password.pwm.http.filter.SessionFilter.processFilter(SessionFilter.java:108)
2017-10-03T16:11:51.225328+01:00 ssprsrv server[1787]: #011at password.pwm.http.filter.AbstractPwmFilter.doFilter(AbstractPwmFilter.java:89)
2017-10-03T16:11:51.225848+01:00 ssprsrv server[1787]: #011at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
2017-10-03T16:11:51.226357+01:00 ssprsrv server[1787]: #011at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
2017-10-03T16:11:51.226871+01:00 ssprsrv server[1787]: #011at password.pwm.http.filter.AbstractPwmFilter$PwmFilterChain.doFilter(AbstractPwmFilter.java:138)
2017-10-03T16:11:51.227414+01:00 ssprsrv server[1787]: #011at password.pwm.http.filter.ApplicationModeFilter.processFilter(ApplicationModeFilter.java:74)
2017-10-03T16:11:51.227927+01:00 ssprsrv server[1787]: #011at password.pwm.http.filter.AbstractPwmFilter.doFilter(AbstractPwmFilter.java:89)
2017-10-03T16:11:51.228476+01:00 ssprsrv server[1787]: #011at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
2017-10-03T16:11:51.229008+01:00 ssprsrv server[1787]: #011at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
2017-10-03T16:11:51.229531+01:00 ssprsrv server[1787]: #011at password.pwm.http.filter.AbstractPwmFilter$PwmFilterChain.doFilter(AbstractPwmFilter.java:138)
2017-10-03T16:11:51.230039+01:00 ssprsrv server[1787]: #011at password.pwm.http.filter.ObsoleteUrlFilter.processFilter(ObsoleteUrlFilter.java:50)
2017-10-03T16:11:51.230626+01:00 ssprsrv server[1787]: #011at password.pwm.http.filter.AbstractPwmFilter.doFilter(AbstractPwmFilter.java:89)
2017-10-03T16:11:51.231149+01:00 ssprsrv server[1787]: #011at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
2017-10-03T16:11:51.231709+01:00 ssprsrv server[1787]: #011at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
2017-10-03T16:11:51.232260+01:00 ssprsrv server[1787]: #011at password.pwm.http.filter.RequestInitializationFilter.initializeServletRequest(RequestInitializationFilter.java:210)
2017-10-03T16:11:51.232792+01:00 ssprsrv server[1787]: #011at password.pwm.http.filter.RequestInitializationFilter.doFilter(RequestInitializationFilter.java:129)
2017-10-03T16:11:51.233306+01:00 ssprsrv server[1787]: #011at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
2017-10-03T16:11:51.233812+01:00 ssprsrv server[1787]: #011at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
2017-10-03T16:11:51.234316+01:00 ssprsrv server[1787]: #011at password.pwm.http.filter.GZIPFilter.doFilter(GZIPFilter.java:73)
2017-10-03T16:11:51.234816+01:00 ssprsrv server[1787]: #011at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
2017-10-03T16:11:51.235329+01:00 ssprsrv server[1787]: #011at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
2017-10-03T16:11:51.235860+01:00 ssprsrv server[1787]: #011at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:212)
2017-10-03T16:11:51.236417+01:00 ssprsrv server[1787]: #011at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:94)
2017-10-03T16:11:51.236931+01:00 ssprsrv server[1787]: #011at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:504)
2017-10-03T16:11:51.237436+01:00 ssprsrv server[1787]: #011at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:141)
2017-10-03T16:11:51.237936+01:00 ssprsrv server[1787]: #011at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)
2017-10-03T16:11:51.238437+01:00 ssprsrv server[1787]: #011at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:620)
2017-10-03T16:11:51.238953+01:00 ssprsrv server[1787]: #011at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88)
2017-10-03T16:11:51.239457+01:00 ssprsrv server[1787]: #011at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:502)
2017-10-03T16:11:51.239964+01:00 ssprsrv server[1787]: #011at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1132)
2017-10-03T16:11:51.240510+01:00 ssprsrv server[1787]: #011at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:684)
2017-10-03T16:11:51.241029+01:00 ssprsrv server[1787]: #011at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.doRun(AprEndpoint.java:2521)
2017-10-03T16:11:51.241534+01:00 ssprsrv server[1787]: #011at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.run(AprEndpoint.java:2510)
2017-10-03T16:11:51.242054+01:00 ssprsrv server[1787]: #011at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
2017-10-03T16:11:51.242565+01:00 ssprsrv server[1787]: #011at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
2017-10-03T16:11:51.243066+01:00 ssprsrv server[1787]: #011at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
2017-10-03T16:11:51.243565+01:00 ssprsrv server[1787]: #011at java.lang.Thread.run(Thread.java:748)
[/INDENT]

Can anyone offer any suggestions on fixing this?

Regards

Larry
0 Likes
5 Replies
Anonymous_User Absent Member.
Absent Member.

Re: SSPR v4.2 Error - Forgotten Password, SMS/Email verification

lca25 <lca25@no-mx.forums.microfocus.com> wrote:
>

Hi

Am getting a 5015 error when using Forgotten Password with SSPR 4.2
(v4.2.0.0 b196 r39220 on SLES 12 SP2)

*Modules -> Public -> Forgotten Password -> Profiles -> -profile- ->
Definition * is set with

Verification Methods: Required: LDAP Attributes,
Challenge/Response Answers, SMS/Email Token Verification Optional: OTP
Not Used: all others
Token Send Method: User Choice
Forgotten Password Recovery Mode: Allow user to set new password


SMS and email attributes are valid and available to pwmproxy

When the user attempts to use the Forgotten Password option, they can
successfully pass the LDAP and Challenge/Response portions, and they are
then given the choice to send a token to either SMS or Email, both of
which are indicated as found. upon selecting either option, the user
gets the 5015 fail:


SSPR 5015
An error has occurred. If this error occurs repeatedly please contact
your help desk


/var/log/messages shows:


2017-10-03T16:11:51.213912+01:00 ssprsrv server[1787]:
2017-10-03T16:11:51Z, ERROR, http.PwmResponse, {82} 5015 ERROR_UNKNOWN
(unexpected error processing request: null [xxx.xxx.xxx.xxx]
2017-10-03T16:11:51.214413+01:00 ssprsrv server[1787]:
java.lang.NullPointerException
2017-10-03T16:11:51.214935+01:00 ssprsrv server[1787]: #011at
password.pwm.ldap.search.UserSearchEngine.performSingleUserSearch(UserSearchEngine.java:191)
2017-10-03T16:11:51.215441+01:00 ssprsrv server[1787]: #011at
password.pwm.svc.token.LdapTokenMachine.retrieveToken(LdapTokenMachine.java:88)
2017-10-03T16:11:51.215968+01:00 ssprsrv server[1787]: #011at
password.pwm.svc.token.TokenService.makeUniqueTokenForMachine(TokenService.java:423)
2017-10-03T16:11:51.216553+01:00 ssprsrv server[1787]: #011at
password.pwm.svc.token.LdapTokenMachine.generateToken(LdapTokenMachine.java:64)
2017-10-03T16:11:51.217064+01:00 ssprsrv server[1787]: #011at
password.pwm.svc.token.TokenService.generateNewToken(TokenService.java:240)
2017-10-03T16:11:51.217572+01:00 ssprsrv server[1787]: #011at
password.pwm.http.servlet.forgottenpw.ForgottenPasswordUtil.initializeAndSendToken(ForgottenPasswordUtil.java:421)
2017-10-03T16:11:51.218089+01:00 ssprsrv server[1787]: #011at
password.pwm.http.servlet.forgottenpw.ForgottenPasswordServlet.forwardUserBasedOnRecoveryMethod(ForgottenPasswordServlet.java:1392)
2017-10-03T16:11:51.218602+01:00 ssprsrv server[1787]: #011at
password.pwm.http.servlet.forgottenpw.ForgottenPasswordServlet.nextStep(ForgottenPasswordServlet.java:824)
2017-10-03T16:11:51.219127+01:00 ssprsrv server[1787]: #011at
password.pwm.http.servlet.ControlledPwmServlet.processAction(ControlledPwmServlet.java:158)
2017-10-03T16:11:51.219634+01:00 ssprsrv server[1787]: #011at
password.pwm.http.servlet.AbstractPwmServlet.handleRequest(AbstractPwmServlet.java:111)
2017-10-03T16:11:51.220187+01:00 ssprsrv server[1787]: #011at
password.pwm.http.servlet.AbstractPwmServlet.doGet(AbstractPwmServlet.java:62)
2017-10-03T16:11:51.220694+01:00 ssprsrv server[1787]: #011at
javax.servlet.http.HttpServlet.service(HttpServlet.java:622)
2017-10-03T16:11:51.221197+01:00 ssprsrv server[1787]: #011at
javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
2017-10-03T16:11:51.221739+01:00 ssprsrv server[1787]: #011at
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:292)
2017-10-03T16:11:51.222248+01:00 ssprsrv server[1787]: #011at
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
2017-10-03T16:11:51.222750+01:00 ssprsrv server[1787]: #011at
org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
2017-10-03T16:11:51.223250+01:00 ssprsrv server[1787]: #011at
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
2017-10-03T16:11:51.223755+01:00 ssprsrv server[1787]: #011at
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
2017-10-03T16:11:51.224298+01:00 ssprsrv server[1787]: #011at
password.pwm.http.filter.AbstractPwmFilter$PwmFilterChain.doFilter(AbstractPwmFilter.java:138)
2017-10-03T16:11:51.224820+01:00 ssprsrv server[1787]: #011at
password.pwm.http.filter.SessionFilter.processFilter(SessionFilter.java:108)
2017-10-03T16:11:51.225328+01:00 ssprsrv server[1787]: #011at
password.pwm.http.filter.AbstractPwmFilter.doFilter(AbstractPwmFilter.java:89)
2017-10-03T16:11:51.225848+01:00 ssprsrv server[1787]: #011at
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
2017-10-03T16:11:51.226357+01:00 ssprsrv server[1787]: #011at
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
2017-10-03T16:11:51.226871+01:00 ssprsrv server[1787]: #011at
password.pwm.http.filter.AbstractPwmFilter$PwmFilterChain.doFilter(AbstractPwmFilter.java:138)
2017-10-03T16:11:51.227414+01:00 ssprsrv server[1787]: #011at
password.pwm.http.filter.ApplicationModeFilter.processFilter(ApplicationModeFilter.java:74)
2017-10-03T16:11:51.227927+01:00 ssprsrv server[1787]: #011at
password.pwm.http.filter.AbstractPwmFilter.doFilter(AbstractPwmFilter.java:89)
2017-10-03T16:11:51.228476+01:00 ssprsrv server[1787]: #011at
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
2017-10-03T16:11:51.229008+01:00 ssprsrv server[1787]: #011at
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
2017-10-03T16:11:51.229531+01:00 ssprsrv server[1787]: #011at
password.pwm.http.filter.AbstractPwmFilter$PwmFilterChain.doFilter(AbstractPwmFilter.java:138)
2017-10-03T16:11:51.230039+01:00 ssprsrv server[1787]: #011at
password.pwm.http.filter.ObsoleteUrlFilter.processFilter(ObsoleteUrlFilter.java:50)
2017-10-03T16:11:51.230626+01:00 ssprsrv server[1787]: #011at
password.pwm.http.filter.AbstractPwmFilter.doFilter(AbstractPwmFilter.java:89)
2017-10-03T16:11:51.231149+01:00 ssprsrv server[1787]: #011at
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
2017-10-03T16:11:51.231709+01:00 ssprsrv server[1787]: #011at
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
2017-10-03T16:11:51.232260+01:00 ssprsrv server[1787]: #011at
password.pwm.http.filter.RequestInitializationFilter.initializeServletRequest(RequestInitializationFilter.java:210)
2017-10-03T16:11:51.232792+01:00 ssprsrv server[1787]: #011at
password.pwm.http.filter.RequestInitializationFilter.doFilter(RequestInitializationFilter.java:129)
2017-10-03T16:11:51.233306+01:00 ssprsrv server[1787]: #011at
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
2017-10-03T16:11:51.233812+01:00 ssprsrv server[1787]: #011at
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
2017-10-03T16:11:51.234316+01:00 ssprsrv server[1787]: #011at
password.pwm.http.filter.GZIPFilter.doFilter(GZIPFilter.java:73)
2017-10-03T16:11:51.234816+01:00 ssprsrv server[1787]: #011at
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
2017-10-03T16:11:51.235329+01:00 ssprsrv server[1787]: #011at
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
2017-10-03T16:11:51.235860+01:00 ssprsrv server[1787]: #011at
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:212)
2017-10-03T16:11:51.236417+01:00 ssprsrv server[1787]: #011at
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:94)
2017-10-03T16:11:51.236931+01:00 ssprsrv server[1787]: #011at
org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:504)
2017-10-03T16:11:51.237436+01:00 ssprsrv server[1787]: #011at
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:141)
2017-10-03T16:11:51.237936+01:00 ssprsrv server[1787]: #011at
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)
2017-10-03T16:11:51.238437+01:00 ssprsrv server[1787]: #011at
org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:620)
2017-10-03T16:11:51.238953+01:00 ssprsrv server[1787]: #011at
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88)
2017-10-03T16:11:51.239457+01:00 ssprsrv server[1787]: #011at
org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:502)
2017-10-03T16:11:51.239964+01:00 ssprsrv server[1787]: #011at
org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1132)
2017-10-03T16:11:51.240510+01:00 ssprsrv server[1787]: #011at
org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:684)
2017-10-03T16:11:51.241029+01:00 ssprsrv server[1787]: #011at
org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.doRun(AprEndpoint.java:2521)
2017-10-03T16:11:51.241534+01:00 ssprsrv server[1787]: #011at
org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.run(AprEndpoint.java:2510)
2017-10-03T16:11:51.242054+01:00 ssprsrv server[1787]: #011at
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
2017-10-03T16:11:51.242565+01:00 ssprsrv server[1787]: #011at
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
2017-10-03T16:11:51.243066+01:00 ssprsrv server[1787]: #011at
org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
2017-10-03T16:11:51.243565+01:00 ssprsrv server[1787]: #011at
java.lang.Thread.run(Thread.java:748)


Can anyone offer any suggestions on fixing this?

Regards

Larry


--
lca25
------------------------------------------------------------------------
lca25's Profile: https://forums.novell.com/member.php?userid=15230
View this thread: https://forums.novell.com/showthread.php?t=505527

>


Hi,

What is your token option?

If ldap, is pwmToken attribute created in schema and does users have write
permissions to it?

--
Best regards
Marcus
0 Likes
Knowledge Partner
Knowledge Partner

Re: SSPR v4.2 Error - Forgotten Password, SMS/Email verification

On 10/3/2017 4:25 PM, Marcus wrote:
> What is your token option?
>
> If ldap, is pwmToken attribute created in schema and does users have write
> permissions to it?


Specifically, did you grant the [This] object, permission to those
attributes, Inherited?
0 Likes
lca25 Frequent Contributor.
Frequent Contributor.

Re: SSPR v4.2 Error - Forgotten Password, SMS/Email verifica

Hi

Yes, [This] object has inherited browse [Entry Rights] and inherited compare/read [All Attribute Rights]

We have a version v4.1.0.2 b292 r39056 SSPR server attached to the same ldap tree and configured the same way, and we do not get the 5015 error. Instead we get the appropriate input window, awaiting the user's response.

Regards

Larry
0 Likes
Micro Focus Contributor
Micro Focus Contributor

Re: SSPR v4.2 Error - Forgotten Password, SMS/Email verifica

lca25;2467401 wrote:
Hi

Yes, [This] object has inherited browse [Entry Rights] and inherited compare/read [All Attribute Rights]

We have a version v4.1.0.2 b292 r39056 SSPR server attached to the same ldap tree and configured the same way, and we do not get the 5015 error. Instead we get the appropriate input window, awaiting the user's response.

Regards

Larry


This looks like a bug in the 4.2.0.0 release that will be fixed in the upcoming 4.2.0.1 release.
0 Likes
Highlighted
jibec Absent Member.
Absent Member.

Re: SSPR v4.2 Error - Forgotten Password, SMS/Email verifica

jrivard;2467479 wrote:
This looks like a bug in the 4.2.0.0 release that will be fixed in the upcoming 4.2.0.1 release.


Hi,
It definitly looks like a bug.
I have the same issue after upgrade to SSPR 4.2 (and everything working great in 4.1.0.6). Do you know when the patch 1 for SSPR 4.2 will be released ?
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