3 Systems Management Frustrations & How to Fix Them in 2012

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In 2011, the discipline of systems management and monitoring has continued to experience pressure to use fewer resources. In these situations, tools are typically expected to provide higher levels of automation to take up the slack. Although automation has been used to provide better and faster services to business customers for decades, it will be more routinely applied to systems management in 2012, specifically to address the three specific challenges that IT administrators faced in 2011:

Monitoring gaps developed
With fewer staff to monitor and maintain systems and applications, gaps in coverage and maintenance appeared, exposing IT organizations to the risk of outages.

Qualified systems management staff were harder to find
As fewer experts were employed in the discipline of systems management, skills have become more difficult to replace, and those who do provide systems management support are less-skilled than previous generations.

Information was condensed onto fewer screens and reports
With systems management specialists taking on more roles and becoming less specialized, there was a need to visualize data and events across multiple domains (such as networks, servers, applications, and storage) in a consolidated format across physical, virtual, and cloud environments.

While 2011 was a challenging year for many systems management professionals, expect to see these challenges addressed in the year ahead. Improvements in automation and consolidation of information will enable the remaining dedicated systems management personnel to get a better grip on the tasks at hand.

You can read more about each of these challenges and the practical solutions that you can implement in 2012 in my article published in Enterprise Systems Journal.
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