Confession: I’m attracted to articles about unified endpoint management. I think UEM is important now, as organizations increasingly figure out that the location-agnostic, round-the-clock, bring-your-own-device digital workspace is here to stay. And I think UEM will be even more important in the future as mobile and personal devices—and the quality of applications that run on them—continue to evolve.
This is why I’m delighted when industry analysts write articles that sing UEM’s praises. For example, I was pleased to read this sentence in an article titled “Why IT Should Invest in Unified Endpoint Management Tools,” by Eric Klein of VDC Research: “Market pressure will continue to build and make investing in unified endpoint management (UEM) increasingly important—particularly as organizations’ reliance on mobile application access expands.”
Although I like this quote and it rings true, it doesn’t go far enough. UEM is about so much more than mobile-application access. Another article, “The Road to 2020, Part I: Transforming Your Enterprise with UEM,” hits closer to the mark. It contains a list of capabilities that are currently available in some of the better UEM solutions, and a list of capabilities that should be available in 2020. These lists include several features that are on my personal roster of UEM must-haves. The most important feature is the ability to manage all sorts of endpoints—from internet-of-things devices to mobile phones to workstations and everything between—using a single interface with similar interactions across the board. Otherwise, how would UEM improve on a handful of separate tools for managing separate types of endpoints?
Rather than give you a full-blown accounting of features that make implementing UEM a no-brainer, I’ll limit myself to just a few that make UEM a compelling proposition from IT’s point of view and an investment with high returns from the business side’s.
Without further ado, here they are:
- Security, security, security because security is one of UEM’s most important drivers; the better UEM systems will include full-disk encryption, policy-based patch management and application control, and as many other security features as the law allows
- Built-in, automated patch deployment, application distribution, and device encryption—including the ability to remotely encrypt devices (not sorry to thwart you, device thieves)
- Automated application self-service (to make employees and IT departments smile)
- A user-centric focus that allows you to manage devices by the user, rather than managing them device by device
As I said, these are just a few of the smart and convenient capabilities that UEM should encompass.
Do you have a special article on UEM that you’d like to share? What UEM capabilities are important to you? If you have favorites, call them out in the Comments section below. I would love to hear from you.
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