brandon-langley Absent Member.
Absent Member.
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Re: How to troubleshoot missing events?


mrosen;262013 Wrote:
> I've tried to find out - but failed - where, how and why the SLES
> Collector eventually filters out the messages that come from wtmpsetup
> to identify SLES (kernel: SUSE Linux Enterprise Server), because I have
> the strong suspicion that whatever wherever removes those, also
> unintentionally kills almost all other messages containing "kernel",
> *except* those that are included in taxonomy.map of the SLES Collector.
> these, and only these (SFW2 related) make it to Sentinel, all other
> messages with the word "kernel" in them don't.
>
> Anybody?
>
> Thanks,
> Massimo


You nailed it, and reading the code it looks like instead of sending
unknown kernel messages as unsupported, someone decided to just not send
them at all. Please go ahead and open a ticket with support so we can
get a patch out to you.

Thanks,
Brandon


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Knowledge Partner
Knowledge Partner

Re: How to troubleshoot missing events?

Brandon,


Am 02.11.2015 um 18:58 schrieb brandon.langley:
>
> You nailed it, and reading the code it looks like instead of sending
> unknown kernel messages as unsupported, someone decided to just not send
> them at all. Please go ahead and open a ticket with support so we can
> get a patch out to you.
>


Done. SR 10977366061

Thanks.

CU,
--
Massimo Rosen
Novell Knowledge Partner
No emails please!
http://www.cfc-it.de
CU,
--
Massimo Rosen
Micro Focus Knowledge Partner
No emails please!
http://www.cfc-it.de
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Knowledge Partner
Knowledge Partner

Re: How to troubleshoot missing events?

Am 03.11.2015 um 14:03 schrieb Massimo Rosen:
> Brandon,
>
>
> Am 02.11.2015 um 18:58 schrieb brandon.langley:
>>
>> You nailed it, and reading the code it looks like instead of sending
>> unknown kernel messages as unsupported, someone decided to just not send
>> them at all. Please go ahead and open a ticket with support so we can
>> get a patch out to you.
>>

>
> Done. SR 10977366061


Tested and confirmed fixed in the current SLES Collector preview r3:

https://www.netiq.com/support/sentinel/plugins/preview.html

CU,
--
Massimo Rosen
Novell Knowledge Partner
No emails please!
http://www.cfc-it.de
CU,
--
Massimo Rosen
Micro Focus Knowledge Partner
No emails please!
http://www.cfc-it.de
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