Anonymous_User Absent Member.
Absent Member.
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Sentinel 7 - Package installation test failed


After trying to install Sentinel 7 I get the following error. We did
the workaround that told us to add squashfs-tools-4.0-3.el6.x86_64 for
RHEL already.


Testing package installation.

Preparing... ###########################################
[100%]
Package installation test failed.


warning:
/tmp/sentinel7/sentinel_server-7.0.0.0-623.x86_64/squashfs-4.0-1.2.10.x86_64.rpm:
Header V3 RSA/SHA256 Signature, key ID 307e3d54: NOKEY
path / in package squashfs-4.0-1.2.10.x86_64 is not
relocatable

==============================================================================================================================================================================================================
Novell Sentinel installation was halted.
==============================================================================================================================================================================================================


Unable to obtain the username for Novell Sentinel configuration.
Unable to change the ownership of
/apps/novell/var/opt/novell/sentinel/log/install.log.
[root@lg229m sentinel_server-7.0.0.0-623.x86_64]#

-------------

In log file

Tue 21 Feb 2012 10:20:47 AM PST Testing package installation.
Tue 21 Feb 2012 10:20:47 AM PST
Tue 21 Feb 2012 10:20:47 AM PST Packages:
Tue 21 Feb 2012 10:20:47 AM PST
/tmp/sentinel7/sentinel_server-7.0.0.0-623.x86_64/squashfs-4.0-1.2.10.x86_64.rpm
Tue 21 Feb 2012 10:20:47 AM PST
/tmp/sentinel7/sentinel_server-7.0.0.0-623.x86_64/novell-Sentineljre-7.0.0.0-623.x86_64.rpm
Tue 21 Feb 2012 10:20:47 AM PST
/tmp/sentinel7/sentinel_server-7.0.0.0-623.x86_64/novell-Sentineljms-7.0.0.0-623.noarch.rpm
Tue 21 Feb 2012 10:20:47 AM PST
/tmp/sentinel7/sentinel_server-7.0.0.0-623.x86_64/novell-Sentineldb-RHEL-7.0.0.0-623.x86_64.rpm
Tue 21 Feb 2012 10:20:47 AM PST
/tmp/sentinel7/sentinel_server-7.0.0.0-623.x86_64/novell-Sentinelwebserver-7.0.0.0-623.noarch.rpm
Tue 21 Feb 2012 10:20:47 AM PST
/tmp/sentinel7/sentinel_server-7.0.0.0-623.x86_64/novell-Sentinelwebapp-7.0.0.0-623.noarch.rpm
Tue 21 Feb 2012 10:20:47 AM PST
/tmp/sentinel7/sentinel_server-7.0.0.0-623.x86_64/novell-Sentinelrest-services-7.0.0.0-623.noarch.rpm
Tue 21 Feb 2012 10:20:47 AM PST
/tmp/sentinel7/sentinel_server-7.0.0.0-623.x86_64/novell-Sentinelscm-installer-7.0.0.0-623.noarch.rpm
Tue 21 Feb 2012 10:20:47 AM PST
/tmp/sentinel7/sentinel_server-7.0.0.0-623.x86_64/novell-Sentinelsce-installer-7.0.0.0-623.noarch.rpm
Tue 21 Feb 2012 10:20:47 AM PST
/tmp/sentinel7/sentinel_server-7.0.0.0-623.x86_64/novell-Sentinelserver-7.0.0.0-623.x86_64.rpm
Tue 21 Feb 2012 10:20:47 AM PST
/tmp/sentinel7/sentinel_server-7.0.0.0-623.x86_64/novell-Sentinelcontent-base-7.0.0.0-623.noarch.rpm
Tue 21 Feb 2012 10:20:47 AM PST
/tmp/sentinel7/sentinel_server-7.0.0.0-623.x86_64/novell-Sentinelcontent-addon-7.0.0.0-623.noarch.rpm
Tue 21 Feb 2012 10:20:47 AM PST
/tmp/sentinel7/sentinel_server-7.0.0.0-623.x86_64/novell-Sentinelsolutionpacks-7.0.0.0-623.noarch.rpm
Tue 21 Feb 2012 10:20:47 AM PST
/tmp/sentinel7/sentinel_server-7.0.0.0-623.x86_64/novell-SentinelSI-db-7.0.0.0-623.x86_64.rpm
Tue 21 Feb 2012 10:20:47 AM PST
/tmp/sentinel7/sentinel_server-7.0.0.0-623.x86_64/novell-SentinelSI-base-7.0.0.0-623.noarch.rpm
Tue 21 Feb 2012 10:20:47 AM PST
/tmp/sentinel7/sentinel_server-7.0.0.0-623.x86_64/novell-Sentinelbase-RHEL-7.0.0.0-623.noarch.rpm
Tue 21 Feb 2012 10:20:48 AM PST Package installation test failed.
Tue 21 Feb 2012 10:20:48 AM PST
Tue 21 Feb 2012 10:20:48 AM PST
Tue 21 Feb 2012 10:20:48 AM PST
Tue 21 Feb 2012 10:20:48 AM PST
============================================================================================================================================================================
Tue 21 Feb 2012 10:20:48 AM PST Novell Sentinel installation was
halted.
Tue 21 Feb 2012 10:20:48 AM PST
============================================================================================================================================================================
Tue 21 Feb 2012 10:20:48 AM PST
Tue 21 Feb 2012 10:20:48 AM PST
Tue 21 Feb 2012 10:20:48 AM PST Unable to obtain the username for
Novell Sentinel configuration.
Tue 21 Feb 2012 10:20:48 AM PST Unable to change the ownership of
/apps/novell/var/opt/novell/sentinel/log/install.log.
Tue 21 Feb 2012 10:27:02 AM PST The operating systems
${SUPPORTED_OS_NAMES[1]} ${SUPPORTED_OS_VERSIONS[1]}
SP${SUPPORTED_OS_PATCH_LEVELS[1]} is supported.


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btroglia
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3 Replies
Anonymous_User Absent Member.
Absent Member.

Re: Sentinel 7 - Package installation test failed

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Hash: SHA1

That looks right for RHEL. Which user are you using for installation?
I presume it is a non-root user since you're using an alternative
install location. Also have you tried getting debugging output from the
install script to see if it gives clues regarding the check that is
happening?

bash -x /path/to/install-script-here 2>/tmp/sentinel7-install.log

Good luck.
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Anonymous_User Absent Member.
Absent Member.

Re: Sentinel 7 - Package installation test failed


I spoke with support and its a bug in the installer. Wont be fixed
until the first patch is out in March sometime. Im just not going to
customize my installation directory for now.


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Anonymous_User Absent Member.
Absent Member.

Re: Sentinel 7 - Package installation test failed


We blanked out the PRODUCT_PACKAGES_3RD_PARTY="" variable in the
manifest file and the install worked. Make sure you install
squashfs-tools for RHEL6.


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