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Commodore
Commodore
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Sentinel 8.2.0 OPenJDK cause reporting fail

Hi All

     Who has similar experence that resporting function work about month ...it suddenly stop creating reporting(at same time...log collecting and parsing still work fine.)

    I post error message below (my senitnel spect is 8 vcore/40GB Ram 1.5TB Primary HD 8.5TB second HD)

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An error occurred while generating the report: Error generating report: Exit code 1 returned from report process. Err: OpenJDK 64-Bit Server VM warning: ignoring option MaxPermSize=m; support was removed in 8.0OpenJDK 64-Bit Server VM warning: INFO: os::commit_memory(0x0000000410c00000, 4294967296, 0) failed; error='Cannot allocate memory' (errno=12). Report: DailyReport, Plugin: R-Win_WindowsUserEvent


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An error occurred while generating the report: Error generating report: Report process was killed with signal 9. It may have exceeded its memory limit of 15090 MB. Report: DailyReport, Plugin R-Win_Windows Local And Remote Terminal Login


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I check sentinel 8.2.2 and 8.2.3 service pack seem no fix any OpenJDK issue or which prarmeter I need modify to let OpenJDK could use more memory ??

 

thanks!

 

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2 Replies
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Commodore
Commodore

Did you ever get a resolution? I'm seeing the same error.

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Commodore
Commodore

Hi

     I upgraded it froom 8.2.0 to 8.2.3.0 on SEP., the reporting seem work fine (it indeed work fine longer than older version)...but customer notify me the sentinel's report occur the same issue....I check the error message...Yes ...it occur the same message on Report of webConsole.

 

Today, I will create a SR to get support's help.

 

wencheng

 

 

 

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