Install Software Fails

[RaphAlv]

While installing software, either by package or sft. policy both terminate on error:

The operation to install or uninstall software failed.Execution error: Traceback (most recent call last):
File ".\base\wayfuncs.py", line 136, in evaluator
File "", line 10451, in
File "", line 10443, in main
File "", line 9902, in action
File "", line 8582, in detect_packages
File "", line 8596, in detect_packagesInner
File ".\bs_software.py", line 126, in detect_packages
File ".\pkgs_handler.py", line 93, in installedHash
File ".\pkgs_handler.py", line 73, in _getInstalledHash
File ".\nt\nt_hotfix_handler.py", line 717, in installedList
File ".\nt\nt_hotfix_handler.py", line 688, in filterMbsa20ResultByInstalledOrRecommended
File ".\nt\nt_patch_lib.py", line 722, in invokeScanEngine
File ".\nt\nt_patch_lib.py", line 705, in invokeWUACom
File ".\nt\nt_patch_lib.py", line 1894, in writeUpdateHistoryResults
File "C:\Program Files\Opsware\agent\lcpython15\lib\site-packages\win32com\client\dynamic.py", line 511, in __getattr__
ret = self._oleobj_.Invoke(retEntry.dispid,0,invoke_type,1)
com_error: (-2147352567, 'Exception occurred.', (0, None, None, None, 0, -2145120257), None)

Says the download finishes on success status, but could not find the file.
Concerning the error not much to find in web.

Regards, Raphael

[boneimre]

Does this happen on all windows boxes of the same version or just a few?

The error comes from windows services so you could look for OS logs. The windowsupdate.log file might have more info.

[RaphAlv]

Hi boneimre
Version varies, and for this time 50% of the tests fail.
Then, I'll proceed to check windowsupdate.log for that.

Thanks
Raphael

[chahaj5_micro]

Hi Guys,

I am facing a similar issue. 

Was there any update on this case?