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Receiving SSL Error, cause is unknown

We have installed the SA 10.60 on Suse linux supported version as per support matrix.

IT been few months it was up and running fine. 

But at present we are not able to bring any windows/Unix server under the SA core nor satellite.

When we remotely install agent from SA GUI the job ends with an error 100 and gives the below error,

 

Tue Dec 24 03:22:43 2019: Successfully connected to target machine
Tue Dec 24 03:22:43 2019: Installing/Starting ADTSVC
Tue Dec 24 03:22:43 2019: Successfully connected to target machine
Tue Dec 24 03:22:43 2019: Another Install SA Agent job appears to be running on this host. Wait several minutes and then re-scan the host.

com.opsware.mgmtservice.HostsManagementException: ID: HPSA-2061
Code: HPSAAgentDeploy.COMPLETION_ERROR
Details: HP SA Agent deployment has failed.
Action: Examine the HP SA Agent deployment job log for more information.

We tried installing the agents manually on the servers, it throws error on manual installation too.

 

TRACE: Connecting to 'https://spin:1004/spinrpc.py'...
ERROR: Encountered unknown error when trying to connect for initial hardware reg
istration
-----Unexpected Registration Error-----
Traceback (most recent call last):
File ".\agent_reg_common.py", line 406, in blocking_initial_register_or_update

File ".\agent_reg_common.py", line 199, in register_or_update_hardware_initial

File ".\spinwrapper.py", line 110, in func
File ".\spinwrapper.py", line 239, in getInfoFromServer
File ".\xmlrpc\xmlrpclib.py", line 830, in __call__
File ".\xmlrpc\lcxmlrpclib.py", line 130, in __request
File ".\xmlrpc\xmlrpclib.py", line 917, in __request
File ".\SSLTransport.py", line 70, in request
File ".\asyncssl.py", line 106, in connect
File ".\asyncssl.py", line 143, in _connect_inner
File ".\asyncssl.py", line 254, in ssl_connect
File ".\asyncssl.py", line 272, in _timeout_io
SSLError: ('error:14094418:SSL routines:SSL3_READ_BYTES:tlsv1 alert unknown ca',
336151576)

---------------------------------------
TRACE: Rolling back any mid/crypto file changes
-----Unexpected Error-----
Traceback (most recent call last):
File ".\agent_reg_common.py", line 446, in blockingmainThread
File ".\agent_reg_common.py", line 406, in blocking_initial_register_or_update

File ".\agent_reg_common.py", line 199, in register_or_update_hardware_initial

File ".\spinwrapper.py", line 110, in func
File ".\spinwrapper.py", line 239, in getInfoFromServer
File ".\xmlrpc\xmlrpclib.py", line 830, in __call__
File ".\xmlrpc\lcxmlrpclib.py", line 130, in __request
File ".\xmlrpc\xmlrpclib.py", line 917, in __request
File ".\SSLTransport.py", line 70, in request
File ".\asyncssl.py", line 106, in connect
File ".\asyncssl.py", line 143, in _connect_inner
File ".\asyncssl.py", line 254, in ssl_connect
File ".\asyncssl.py", line 272, in _timeout_io
SSLError: ('error:14094418:SSL routines:SSL3_READ_BYTES:tlsv1 alert unknown ca',
336151576)

--------------------------

[ERROR] RunCommand('""C:\Program Files\Opsware\agent\lcpython15\python.exe" "C:\
Program Files\Opsware\agent\pylibs\cog\agent_initial_min_registration.pyc" "C:\
Program Files\Common Files\Opsware\crypto\agent\agent.srv""') exited with code 3

 

Kindly suggest a solution if you understood the issue or if you have faced this issue before.

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