Regular Contributor.
Regular Contributor.

(SA) Support Tip: bs_hardware.bat errors out on Windows 2012 R2 with Silverlight installed

When running a bs_software.bat on a Windows 2012 R2 Server which has Silverlight installed the following error is encountered:

(this is an extract of the full traceback )

method:  searchCatalog
module:  nt_patch_lib.py
params:  {'message': 'WUA searchCatalog error, db path :C:\\Program Files\\Common Files\\Opsware\\agent\\wsusscn2.cab'}
request:  UNKNOWN

A faulty Silverlight update can cause this error when running bs_software.bat Usually a removal of Silverlight or an update of Silverlight to the very latest version will resolve this.

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