SA support tip: 10.0 install on RHEL 6.4 causes httpsProxy error

[molinabro1]

Installing SA on RHEL 6.4 causes httpsProxy to throw an error during the startup of this component. A minor workaround will permit httpsProxy to start up correctly.

 Here is an example of an attempted restart of httpsProxy which is exhibiting this issue:

httpsProxy: Starting httpsProxy on ports (80 81 82 4433)

[Fri Sep 27 22:02:39 2013] [warn] VirtualHost localhost:82 overlaps with VirtualHost localhost:82, the first has precedence, perhaps you need a NameVirtualHost directive

[Fri Sep 27 22:02:39 2013] [warn] VirtualHost localhost:81 overlaps with VirtualHost localhost:81, the first has precedence, perhaps you need a NameVirtualHost directive

(98)Address already in use: make_sock: could not bind to address 127.0.0.1:81

no listening sockets available, shutting down

Unable to open logs

Successfully performed "restart" operation on Opsware SAS components.

[root@usculhpsat01 httpsProxy]#

[root@usculhpsat01 httpsProxy]#

[root@usculhpsat01 httpsProxy]# /etc/init.d/opsware-sas status httpsProxy

Verify "httpsProxy" is running: FAILURE (process not running)

Verify local "httpsProxy" is listening on port 80: FAILURE (Connection refused)

Failed to perform "status" operation on Opsware SAS components.

 This issue has definitely been seen when doing a new install of SA 10.0 on RHEL 6.4; this is not to say that it could not happen with other versions of SA or RHEL. If the version of SA or the version of RHEL are not an exact match, feel free to try the workaround described below.

The simple workaround to this issue is to remove both the 'localhost' and 'localhost.localdomain' hostnames from resolving to ::1 (IPv6), and leave them unchanged on the line which resolves to 127.0.0.1 (IPv4).

Please view this KM for more details on how to do this:

http://support.openview.hp.com/selfsolve/document/KM00590811