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Ability to delete Tickets via Webservice (Same as delete in technician portal)

Idea ID 2785787

Ability to delete Tickets via Webservice (Same as delete in technician portal)

Delete or mark tickets as deleted in Service Desk via webservice
Need this function as a webservice because of german dsgvo (gdpr) we have to delete tickets which are older than xxx years.

Please extend the request api to delete tickets or mark tickets as deleted so that they are not searchable via webinterface anymore.
1 Comment
Regular Contributor.
Regular Contributor.
Status changed to: Accepted

Addressing this enhancement as part of v8.2

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