When creating a request for a Customer, don't make me click the search button to find Categories and Types

Idea ID 2788845

When creating a request for a Customer, don't make me click the search button to find Categories and Types

When a Technician is creating a request on behalf of a Customer the screen allows you to search/locate the Customer and then prompts you to pick the Item. Rarely is the Item you want in the default list. So you must go through the Category and Type selection. The enhancement request is that when a choice is made from the drop down list, go ahead and search immediately vs having to click the search icon.
2 Comments
Regular Contributor.
Regular Contributor.
Valid request. The change has to be made all across the places. will look at it during 8.x
Regular Contributor.
Regular Contributor.
Status changed to: Accepted

This enhancement will be addressed as part of v8.2

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