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Sector_osh Absent Member.
Absent Member.
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AMIE:javac error when trying to import devices from Zenworks

Hi.

Service Dek 6.5, Zenworks 11.1. I'm trying to import device information from zenworks into Service Desk using AMIE. I can connect to the Zenworks database fine in the, but when I click import I get an administrator alert: "javac is not available. Make sure you are using the JDK"

This is reported as an informational alert rather than an error. Synchronisation in progress is reported, but when it completes nothing appears to have been imported.

I've tried ZENworks Configuration Management v11.1 (LiveTime Software Inc.) Import and ZENworks Configuration Management v11.1 - Hardware (LiveTime Software Inc.) import.


Can anyone advise please?

Many Thanks

Osh..
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1 Reply
Anonymous_User Absent Member.
Absent Member.

Re: AMIE:javac error when trying to import devices from Zenworks

Am 20.12.2011 14:06, schrieb Sector osh:
>
> Hi.
>
> Service Dek 6.5, Zenworks 11.1. I'm trying to import device information
> from zenworks into Service Desk using AMIE. I can connect to the
> Zenworks database fine in the, but when I click import I get an
> administrator alert: "javac is not available. Make sure you are using
> the JDK"
>
> This is reported as an informational alert rather than an error.
> Synchronisation in progress is reported, but when it completes nothing
> appears to have been imported.
>
> I've tried ZENworks Configuration Management v11.1 (LiveTime Software
> Inc.) Import and ZENworks Configuration Management v11.1 - Hardware
> (LiveTime Software Inc.) import.
>
>
> Can anyone advise please?
>
> Many Thanks
>
> Osh..
>
>


You have to install the JDK without JRE!
(You have to deselect JRE during JDK installation, else the
NSD-installer takes the JRE-path and not the JDK-path.)
HTH
Hans-Dieter
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