ore Absent Member.
Absent Member.
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Create an Item though API (PROBLEM)

Hello,

I faced with a problem when I want to create an Item through Item API. I tried these methods:

  • createItem (String itemTypeId, HashMap fieldValues)
  • createItem (String itemTypeId, String ownerCustomerId, HashMap fieldValues)

In both ways I get an unsuccessful creation with details (response body):
<item>
[INDENT]<key xsi:type="soapenc:string">success</key>
<value xsi:type="soapenc:string">false</value>[/INDENT]
</item>
<item>
[INDENT]<key xsi:type="soapenc:string">message</key>
<value xsi:type="soapenc:string">An error occurred whilst retrieving the item type list: null</value>[/INDENT]
</item>

Thank you!
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2 Replies
AutomaticReply Absent Member.
Absent Member.

Re: Create an Item though API (PROBLEM)

ore,

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ore Absent Member.
Absent Member.

Re: Create an Item though API (PROBLEM)

I get an answer. We need add fieldValues in request:
<ns2:Body>
<ns0:createItem>
<itemTypeId xsi:type="ns3:string">ID</itemTypeId>
<fieldValues xsi:type="ns1:Map"></fieldValues>
</ns0:createItem>
</ns2:Body>
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