wjterveld Trusted Contributor.
Trusted Contributor.
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New version?

Does anybody know when NSD will be upgraded to the latest version?
NSD is related to https://heatsoftware.com and there version of serivcedesk has a modern look and feel and some extra features.
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bsix Absent Member.
Absent Member.

Re: New version?

New version expected before end of year give or take a month. Basically soon. Some new stuff for sure but the biggest change in the UI will be released shortly after this release. Work is already under way but won't be completed by the time this new feature set is ready so we would rather get them out now and not hold them up. The new UI will have a more dynamic web experience and seamless support for all browser platforms.
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wjterveld Trusted Contributor.
Trusted Contributor.

Re: New version?

That would be great!! Any chance of being a beta tester? Or may be a sneak preview of the UI?
Right now the NSD is under attack because of the interface so if I could show an improvement there would be a change to save NSD with in our company!
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Micro Focus Contributor
Micro Focus Contributor

Re: New version?

wjterveld;2438338 wrote:
That would be great!! Any chance of being a beta tester? Or may be a sneak preview of the UI?
Right now the NSD is under attack because of the interface so if I could show an improvement there would be a change to save NSD with in our company!


Hi Willem Jan,

Yes we can look at getting you access to the 7.3 beta, I will contact you off-line.

In your opening post you mentioned that Micro Focus Service Desk is related to Heat, they indeed initially originated from the same source but Novell acquired the code for Service Desk several years ago and has been developing it themselves with the intention to allow a better integration with ZENworks. As Brian already mentioned Service Desk is a very important part of the Endpoint Management strategy. There is a lot planned in the next year where the UI will get a complete overhaul.

Regards,
Ron
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AutomaticReply Absent Member.
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Re: New version?

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bsix Absent Member.
Absent Member.

Re: New version?

7.3 has been given a go to release. Expect it to appear very soon.
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