JBlessing1 Absent Member.
Absent Member.
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SD 7.2 Install on SLES 12 - Postgres Version

Hi
I am trying to install ServiceDesk on SLES12. It states that 12 SP1 is not supported, so I used SLES12

For the Postgres DB, it says upto v9.1 is supported - is this correct or can I go with 9.3 or 9.4?
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Anonymous_User Absent Member.
Absent Member.

Re: SD 7.2 Install on SLES 12 - Postgres Version

JBlessing,

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Micro Focus Contributor
Micro Focus Contributor

Re: SD 7.2 Install on SLES 12 - Postgres Version

SLES 12 SP1 and SP 2 are actually mentioned in the Supported OS list in the install guide, so SLES 12 SP2 should be fine.
https://www.novell.com/documentation/servicedesk-72/service_desk_installation/data/bw4kp4y.html#bon1pl2

The Postgres version is a bit weird, I assume 9.3 and 9.4 would just work but I'll verify with engineering (as 9.1 will go out of support later this year)

Regards,
Ron
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Micro Focus Contributor
Micro Focus Contributor

Re: SD 7.2 Install on SLES 12 - Postgres Version

This documentation actually needs to be updated as it can be misinterpreted. The supported versions are more clearly laid out on the download page for Service Desk 7.2: http://download.novell.com/Download?buildid=yLsQFNO8iP8~ .

The supported SLES versions listed there are:
SUSE Linux Enterprise Server 11 (SLES 11) SP1/SP2 (64-bit)
SUSE Linux Enterprise Server 12 (SLES 12) (64-bit)

I will report this inconsistency to engineering so that the main documentation page can be fixed.
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Micro Focus Contributor
Micro Focus Contributor

Re: SD 7.2 Install on SLES 12 - Postgres Version

I just got feedback from engineering. MFSD 7.2 has been tested with Postgres 9.3 (.5), unfortunately this didn't get updated in the documentation. -> Documentation will get updated, thanks for bringing this up!
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