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elphantasmo Absent Member.
Absent Member.
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Technicians by Department?

NSD 7.0.3

Can NSD be set up to direct incidents to technicians based on what department the ticket comes from and category (computer repair vs. grass cutting). We're a small school district and our computer technicians (2) have focus campuses (high school vs. elementary); we're also going to use it for our maintenance department. This would help us a bunch.
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