gotthardanger Honored Contributor.
Honored Contributor.
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Upgrade 6.5.4 to 7.02 not working

Hello,

using here 6.5.4-vmware-appliance

according to install instructions I set up a new virtual machine and
tried to start a side-by-side upgrade to 7.0.2

1. connect to new appliance using vmware console
2. select novell service desk
3. select migrate/upgrade
4. select upgrade from another appliance
5. entered the remote ip address
6. Appliance says: communication checks ...
7. and the process stops here 😞

What goes wrong?

Browser URL stated on console says http://127.0.0.1. Is this correct?
Old appliance typed the real ip-address here.

Go
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Gotthard Anger
Anwenderbetreuung Netzwerkadministration
Landeskirchenamt der EKM
gotthardanger@no-mx.forums.novell.com
http://forums.novell.com/member.php?u=35038
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4 Replies
rsankar1 Absent Member.
Absent Member.

Re: Upgrade 6.5.4 to 7.02 not working

Hi,
There are some issues in side-by-side upgrade if you configure your new Appliance with non-English Keyboard layout. Please change the keyboard layout to English by selecting Appliance -> Alter keyboard configuration menu and try the side-by-side upgrade again.

Thanks
Sankar R


gotthardanger;2280287 wrote:
Hello,

using here 6.5.4-vmware-appliance

according to install instructions I set up a new virtual machine and
tried to start a side-by-side upgrade to 7.0.2

1. connect to new appliance using vmware console
2. select novell service desk
3. select migrate/upgrade
4. select upgrade from another appliance
5. entered the remote ip address
6. Appliance says: communication checks ...
7. and the process stops here 😞

What goes wrong?

Browser URL stated on console says http://127.0.0.1. Is this correct?
Old appliance typed the real ip-address here.

Go
--
Gotthard Anger
Anwenderbetreuung Netzwerkadministration
Landeskirchenamt der EKM
gotthardanger@no-mx.forums.novell.com
View Profile: gotthardanger - Novell Forums
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gotthardanger Honored Contributor.
Honored Contributor.

Re: Upgrade 6.5.4 to 7.02 not working

Hello,


licence elapsed...
But good advice. I will change the keyboard layout in the new appliance
according to your advice.

Thx
Go


Am 02.09.2013 11:56, schrieb rsankar:
>
> Hi,
> There are some issues in side-by-side upgrade if you configure your new
> Appliance with non-English Keyboard layout. Please change the keyboard
> layout to English by selecting Appliance -> Alter keyboard configuration
> menu and try the side-by-side upgrade again.
>
> Thanks
> Sankar R
>
>
> gotthardanger;2280287 Wrote:
>> Hello,
>>
>> using here 6.5.4-vmware-appliance
>>
>> according to install instructions I set up a new virtual machine and
>> tried to start a side-by-side upgrade to 7.0.2
>>
>> 1. connect to new appliance using vmware console
>> 2. select novell service desk
>> 3. select migrate/upgrade
>> 4. select upgrade from another appliance
>> 5. entered the remote ip address
>> 6. Appliance says: communication checks ...
>> 7. and the process stops here 😞
>>
>> What goes wrong?
>>
>> Browser URL stated on console says http://127.0.0.1. Is this correct?
>> Old appliance typed the real ip-address here.
>>
>> Go
>> --
>> Gotthard Anger
>> Anwenderbetreuung Netzwerkadministration
>> Landeskirchenamt der EKM
>> gotthardanger@no-mx.forums.novell.com
>> 'View Profile: gotthardanger - Novell Forums'
>> (http://forums.novell.com/member.php?u=35038)

>
>



--
Gotthard Anger
Anwenderbetreuung Netzwerkadministration
Landeskirchenamt der EKM
gotthardanger@no-mx.forums.novell.com
http://forums.novell.com/member.php?u=35038

Mails an diese Adresse werden nur nach vorheriger Ansage gelesen!
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rsankar1 Absent Member.
Absent Member.

Re: Upgrade 6.5.4 to 7.02 not working

Sorry for my earlier message. You have to bring new appliance with language setting as English & Keyboard layout as English. Only changing the Keyboard layout will not solve this problem.

Thanks
Sankar R

gotthardanger;2280352 wrote:
Hello,


licence elapsed...
But good advice. I will change the keyboard layout in the new appliance
according to your advice.

Thx
Go


Am 02.09.2013 11:56, schrieb rsankar:
>
> Hi,
> There are some issues in side-by-side upgrade if you configure your new
> Appliance with non-English Keyboard layout. Please change the keyboard
> layout to English by selecting Appliance -> Alter keyboard configuration
> menu and try the side-by-side upgrade again.
>
> Thanks
> Sankar R
>
>
> gotthardanger;2280287 Wrote:
>> Hello,
>>
>> using here 6.5.4-vmware-appliance
>>
>> according to install instructions I set up a new virtual machine and
>> tried to start a side-by-side upgrade to 7.0.2
>>
>> 1. connect to new appliance using vmware console
>> 2. select novell service desk
>> 3. select migrate/upgrade
>> 4. select upgrade from another appliance
>> 5. entered the remote ip address
>> 6. Appliance says: communication checks ...
>> 7. and the process stops here 😞
>>
>> What goes wrong?
>>
>> Browser URL stated on console says http://127.0.0.1. Is this correct?
>> Old appliance typed the real ip-address here.
>>
>> Go
>> --
>> Gotthard Anger
>> Anwenderbetreuung Netzwerkadministration
>> Landeskirchenamt der EKM
>> gotthardanger@no-mx.forums.novell.com
>> 'View Profile: gotthardanger - Novell Forums'
>> (View Profile: gotthardanger - Novell Forums)

>
>



--
Gotthard Anger
Anwenderbetreuung Netzwerkadministration
Landeskirchenamt der EKM
gotthardanger@no-mx.forums.novell.com
View Profile: gotthardanger - Novell Forums

Mails an diese Adresse werden nur nach vorheriger Ansage gelesen!
Mails for this address will only be read if you trigger me before.
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Anonymous_User Absent Member.
Absent Member.

=?WINDOWS-1252?Q?R=E9p.=20:=20Re:=20Upgrade=206.5.4=20to=207.02?==?WINDOWS-1252?Q?=20not=20working?=

I can find where to change the keyboad setting but
How can i find if my language setting is in english and change it ?

Thank You
DenisL
>>>


> Sorry for my earlier message. You have to bring new appliance with
> language setting as English & Keyboard layout as English. Only changing
> the Keyboard layout will not solve this problem.
>
> Thanks
> Sankar R
>
> gotthardanger;2280352 Wrote:
>> Hello,
>>
>>
>> licence elapsed...
>> But good advice. I will change the keyboard layout in the new appliance
>> according to your advice.
>>
>> Thx
>> Go
>>
>>
>> Am 02.09.2013 11:56, schrieb rsankar:
>> >
>> > Hi,
>> > There are some issues in side-by-side upgrade if you configure your

>> new
>> > Appliance with non-English Keyboard layout. Please change the

>> keyboard
>> > layout to English by selecting Appliance -> Alter keyboard

>> configuration
>> > menu and try the side-by-side upgrade again.
>> >
>> > Thanks
>> > Sankar R
>> >
>> >
>> > gotthardanger;2280287 Wrote:
>> >> Hello,
>> >>
>> >> using here 6.5.4-vmware-appliance
>> >>
>> >> according to install instructions I set up a new virtual machine and
>> >> tried to start a side-by-side upgrade to 7.0.2
>> >>
>> >> 1. connect to new appliance using vmware console
>> >> 2. select novell service desk
>> >> 3. select migrate/upgrade
>> >> 4. select upgrade from another appliance
>> >> 5. entered the remote ip address
>> >> 6. Appliance says: communication checks ...
>> >> 7. and the process stops here 😞
>> >>
>> >> What goes wrong?
>> >>
>> >> Browser URL stated on console says http://127.0.0.1. Is this

>> correct?
>> >> Old appliance typed the real ip-address here.
>> >>
>> >> Go
>> >> --
>> >> Gotthard Anger
>> >> Anwenderbetreuung Netzwerkadministration
>> >> Landeskirchenamt der EKM
>> >> gotthardanger@no-mx.forums.novell.com
>> >> 'View Profile: gotthardanger - Novell Forums'
>> >> ('View Profile: gotthardanger - Novell Forums'

>> (http://forums.novell.com/member.php?u=35038))
>> >
>> >

>>
>>
>> --
>> Gotthard Anger
>> Anwenderbetreuung Netzwerkadministration
>> Landeskirchenamt der EKM
>> gotthardanger@no-mx.forums.novell.com
>> 'View Profile: gotthardanger - Novell Forums'
>> (http://forums.novell.com/member.php?u=35038)
>>
>> Mails an diese Adresse werden nur nach vorheriger Ansage gelesen!
>> Mails for this address will only be read if you trigger me before.


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