SM Portal Admin/Modification documentation please
We have installed the portal in mixed mode scenerio 1 and it has pulled in our SRC catalog items. We want to make modifications to what is shown in the portal to the customer. One example, after a record is submitted, and it is pending approval on the Service Manager side, we would like to see who is responsible for those pending approvals via the portal record. Currently, we only get an Approval History, showing, after it is approved, that it had two approvals but does not show any details like who perfomred the approval or denial. I have searched for this modification type documentation but have found nothing as of yet. If anyone could point me to some kind of SM Portal Admin/Modification type documentation, beyond the help docs, I would really appreciate it.