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lwvirden Absent Member.
Absent Member.
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What documentation is available for the hp sm 9.3x html mail templates administration?

I have an 3 year old documenet that describes the first generate of the hp service mangaer html email solution. I am wondering whether there is more up to date documentation available that could be used, for example, to troubleshoot problems that come up when the system attempts to send a notification via html templates and generates errors on the screen instead of the mail.

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Wodisch Acclaimed Contributor.
Acclaimed Contributor.

Re: What documentation is available for the hp sm 9.3x html mail templates administration?

Hi,

 

there is a little bit to be found within the "Help Center" for SM9.34.

 

If you search that archive for "HTML" you can get e.g.:

  • Content/status/tasks/htmlemail_add_commonly_used_elements_in_templates.htm
  • Content/status/tasks/htmlemail_create_your_own_templates.htm
  • Content/status/tasks/htmlemail_customizing_notifications.htm
  • Content/status/concepts/htmlemail_getmailbody.htm
  • Content/status/concepts/htmlemail_getmailheader.htm
  • Content/status/concepts/htmlemail_notification_definitions.htm
  • Content/status/concepts/htmlemail_components.htm
  • Content/status/reference/htmlemail_oob_reference.htm
  • Content/tailor/web_client/concepts/example_sending_web_tier_urls_through_e-mail_notifications.htm

Maybe you can find what need in there?

 

FWIW,

Wodisch

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lwvirden Absent Member.
Absent Member.

Re: What documentation is available for the hp sm 9.3x html mail templates administration?

Thank you.

When I search HTML, I get back 97 hits - it gets worse if I add more terms.

97 hits is too many without the ability to refine the results set.

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Wodisch Acclaimed Contributor.
Acclaimed Contributor.

Re: What documentation is available for the hp sm 9.3x html mail templates administration?

Hi again,

 

since I have the Help Center archived installed/unpacked locally,

I used command line tools to search - that way I did not get that many hits...

 

FWIW,

Wodisch

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Micro Focus Contributor
Micro Focus Contributor

Re: What documentation is available for the hp sm 9.3x html mail templates administration?

If you are using 9.34 help center, you can find the html email topics from System Administration > Status and Notifications > HTML Email, as shown below.

 

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