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AUTOCOMPLETE ION LOGICAL NAME FIELD IN PROBSUMMARY

Experts,

I am on HP SM v9.41

I am in the midway of applying logical.name fix in SMv9.41

I have moved the field values from logical.name to display.name column.

In the link record of IM.open.incident, on the link line of logical.name, i have changed the target to use display.name

But I dont understand , how does the autocomplete option shows up while filling on logical.name field.

Attaching the screenshot.

please guide on how to enable autocomplete on the logical.name field in the probsummary.

 

Thx

dev

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Honored Contributor.. Honored Contributor..
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Re: AUTOCOMPLETE ION LOGICAL NAME FIELD IN PROBSUMMARY

you have to edit your form in forms designer...and on the field you have to enable "auto complete"

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Re: AUTOCOMPLETE ION LOGICAL NAME FIELD IN PROBSUMMARY

Thank you for the update.

Even after enabling , i am unable to get this to work .

Attaching the screenshots on what is behind logical.name field on our probsummary.

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Re: AUTOCOMPLETE ION LOGICAL NAME FIELD IN PROBSUMMARY

Does the autocomplete works only in webclient.

I was able to make it work on webclient, but thick client no luck yet .

please guide.

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Re: AUTOCOMPLETE ION LOGICAL NAME FIELD IN PROBSUMMARY

Does autocomplete works only in web client ?

Does it work on win client ?

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Re: AUTOCOMPLETE ION LOGICAL NAME FIELD IN PROBSUMMARY

Can someone help me with the anser to the below

 

Does autocomplete works only in web client ?

Does it work on win client

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Re: AUTOCOMPLETE ION LOGICAL NAME FIELD IN PROBSUMMARY

Only for Web client.

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