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Ability to customize the report schedule PDF Attachments?

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Hi,

I was wondering if there is a way to modify the actual PDF report which is generated by scheduled reporting. For example, I need to configure the fonts, size, field widths. The only options I see are page type (landscape vs portrait) but nothing beyond this. Is this configurable within Service Manager or would that require an enhancement request?

 

Thanks

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Acclaimed Contributor.
Acclaimed Contributor.

Hello Lucy,

hope you are doing fine.

SM doesn't have this option on the report settings, I believe we cannot touch the report form, I suggest you to check the SM 9.50 in case it was considered.

 

Carlos Villalobos R
Customer Support Engineer
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Acclaimed Contributor.
Acclaimed Contributor.

Hello Lucy,

hope you are doing fine.

SM doesn't have this option on the report settings, I believe we cannot touch the report form, I suggest you to check the SM 9.50 in case it was considered.

 

Carlos Villalobos R
Customer Support Engineer
If you find that this or any other post resolves your issue, please be sure to mark it as an accepted solution.
If you are satisfied with anyone’s response please remember to give them a KUDOS by clicking on the STAR at the bottom left of the post and show your appreciation.

View solution in original post

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