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Trusted Contributor.
Trusted Contributor.
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Activity actions configuration

Hi All,

 

How activity actions configured in SM9.60, is there any rule set, i could see activity action even after disabling all activity act action table of probsummary.

and added some aditonal activity actions to the table, but it is capturing twice in the activity lof of INM Ticket.

Any ideas to fix this issue.

 

Thanks,

Naren

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Honored Contributor.
Honored Contributor.

Re: Activity actions configuration

Hello Vapepun

Thanks for contacting us.

Could you share with us a trace files of the activity actions being register. this way we can check what is saving those recods.

Best Regards

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Trusted Contributor.
Trusted Contributor.

Re: Activity actions configuration

Hi Madrigal,

Does RTM:3 logs is fine? or do i need to add any additonal debug parameter to capture activity actions logs separately.

 

Thanks,

Narendra

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