Activity log for Mass Update(Complex Update) of Incidents

Hello All,

We want to track the activity logs for complex Updates of incidents.

If we do a normal mass update then the changes that we do in fields will be tracked in activity logs but the same is not getting tracked when user do a complex update.

Can anyone, please let us know how to activity logs for complex updates of incidents.




The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.