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Affected CI in HP SM 9.41


We have HP OMi to SM integration. There are alerts from VMWare Datastore as related CI in OMi.

We would like to know is there any way we can keep this incoming CI afftected CI in SM incidnet(even though CI is not present)

Customer wants to have the incoming CI incase the CI doesnt exisit in the SM.

Any help will be appreciated.



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