Absent Member.. DesmondLow Absent Member..
Absent Member..
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Alert threshold on Process Designer

Hi all,

Understand that the previous function "alert threshold" is depreciated, it is a useful function where it will sends out notification when a ticket is unattended for a defined time.

However in PD, I've tried to create an alert and then it does not work as I want it to, please help to guide me on creating an alert that serves the same purpose as the previous version's function.

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