Approval Remainder mail
In change, I'm looking to trigger a remainder mail to approval pending group if the approval is pending for 7 days. is it possible to achieve this through SLO alert notification or is there anyother way.
Please guide me.
Re: Approval Remainder mail
I have built an Alert+Notification and linked the alert to Change phase record. But noticed that the Alert is not getting tagged when the respective change phase open -
Please refer the attachments for the configuration steps. Correct me if I have did wrong and also tell me if I'm ona right track for achieving this requirement.