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Micro Focus Expert
Micro Focus Expert
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Approval recalculate not working in interatcion

Hi Experts
We have procedure for a certian kind of approvals situation is like :

Whenever I should raise a request (SD), I should be mapped as a approver & if required I should be able to add an approver before me to approve & then in second sequence I should be able to approve.

I used the below steps to configure:

Step 1: Created Approval roles & Approval Activities as

Step 2: Created a form in order to collect approver id

Step 3: Created a wizard & called the form created in step 2 in wizard created as :

Step 4 : Modifed the object record of incidents Under Approval TAB, recalculate approval if  field as :

FYI : zbelongto is a logical field created in incidents table as shown in form in step 2 (check for approver label) while officer is a field created in incidents table

Raised a request, Approval is getting attached to me & when trying attaching to add aporover through wozard approver is niot getting attached


Kindly suggest

Neo

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Acclaimed Contributor.
Acclaimed Contributor.

Re: Approval recalculate not working in interatcion

Hello Neo

hope you are doing fine.

please let me test the steps you posted on this description, meanwhile are you receiving any validation message?

Carlos Villalobos R
Customer Support Engineer
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Micro Focus Expert
Micro Focus Expert

Re: Approval recalculate not working in interatcion

Hi carlos,

I didn't recieved any validation error message.

I just wanted to know how HPSm recalculates approvals

Thanks

Neo

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Micro Focus Expert
Micro Focus Expert

Re: Approval recalculate not working in interatcion

Hi Experts,

Any thoughts/Ideas.. will be very helpful.

Thanks

Neo

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Acclaimed Contributor.
Acclaimed Contributor.

Re: Approval recalculate not working in interatcion

Hi neo,

time ago a known issue was reported because approvals were nto recalculating on updates, for that there is a workaround, let me share this information with you:

https://softwaresupport.hpe.com/group/softwaresupport/search-result/-/facetsearch/document/KM00607128

Hope it helps on your question.

Carlos Villalobos R
Customer Support Engineer
If you find that this or any other post resolves your issue, please be sure to mark it as an accepted solution.
If you are satisfied with anyone’s response please remember to give them a KUDOS by clicking on the STAR at the bottom left of the post and show your appreciation.
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Acclaimed Contributor.
Acclaimed Contributor.

Re: Approval recalculate not working in interatcion

I noticed that in your wizard you have zbelongto in $L.file=1 but in other records you have zbelongto in $L.file=true...not sure if that matters.

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