Welcome Serena Central users! CLICK HERE
The migration of the Serena Central community is currently underway. Be sure to read THIS MESSAGE to get your new login set up to access your account.
JoseCamposR Absent Member.
Absent Member.

Asset Manager Install Error - Linux and ORACLE


I have a problem with installing Linux RedHat 6.5 assetManager and ORACLE 12c.

When you run the command:

./amsrvl -svc -cnx:EAMDB01 -login:ASSETMGR -password:Assetman -log:/usr/local/AssetManager/amsrv/log/log.log &

I returned the following error:

2016/05/26 21:44:52.112 0       4       Connecting to database
2016/05/26 21:44:52.112 1       8       [Db] Connecting to server 'EAMDB01'...
2016/05/26 21:44:52.278 1       4       FIPS mode for the SSL library successfully enabled.
2016/05/26 21:44:52.438 1       8       [Db] User login 'ASSETMGR'
2016/05/26 21:44:52.440 2       1       (-2008) Cannot find database description in the database or in a file.
2016/05/26 21:44:52.441 2       1       (-2008) Error reading database description.\nVerify your database with your administration tool.
2016/05/26 21:44:52.441 1       4       [Audit Log]: User 'ASSETMGR' login failed from '' via 'Asset Manager Automated Process Manager'.
2016/05/26 21:44:52.441 1       4       Connection to database failed
2016/05/26 21:44:52.441 1       8       [Db] Disconnecting from server 'EAMDB01'...
2016/05/26 21:44:52.442 1       4       [Audit Log]: User 'ASSETMGR' logout successfully from '' via 'Asset Manager Automated Process Manager'.
2016/05/26 21:44:52.444 0       4       Operation completed (RC=-2008)

I set the oracle client for 12-bit and 32-c executed step by step manual attached. Unsuccessfully.

I appreciate the help

José Campos

The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.