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CI Relationship graph on Change Request

Experts,

I am doing the integration between HP SM and HP uCMDB. On the change module, if we select the affected service field value, Is it possible to show the Impact graph on the change request page itself, rather than having the user do a find on the CI (device) and see the graph .

a) if its possible, would it cause any impact in loading the change request form page ?

Thx
dev

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Knowledge Partner Knowledge Partner
Knowledge Partner

Re: CI Relationship graph on Change Request

I've never did but I would say it's possible. Check the configuration form and take a look at the SL ciVisualizationTools. Doesn't seem complicate... Yet you need to balance the effort with the benefit expected.. For sure the will be impact, if users will notice or not will depends on how much related CIs the CI have and on your graph parameters.... I wouldn't do, unless forced 😄
Regards,
Breno Abreu

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