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CI classification in SM

Experts,

We are looking to have AWS CI's stored in uCMDB to SM. is there any OOB device type in any of the latest version of SM which supports AWS CIs.  

In uCMDB, application resource is one of the CIT which is having CIT of AWS. THere isn't any oob device type which i could notice in SM which could track these .

plz guide

Thx

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Honored Contributor.
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Re: CI classification in SM

Hello brav0

thank you for contacting us on this.

regarding your case, it seems that Service Manager is not compatible with AWS, as there is no official documentation about it. But Service Management Automation is, if you want to look at it. Sorry for the inconvenience.

BR!

 

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Re: CI classification in SM

Is it available in higher version of SM / SMA  other than SMA-X ?

if uCMDB is having this AWS related CI classes then SM should also start having these CIT's inorder to have the CIs pushed into SM & utilized.

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