We're using SM9.41 P4. for troulble ticket mgmt. In the user interaction form, we would like to narrow CI list based on the location informattion.
We're getting the location data in the interaction form from the User contact details. We would like to use that data in displaying CIs asscoaited with the location.
Any suggestion/help in this regard will duly appreciated.
hope you are doing well.
could you please let me know how and where exactly would you like this information? i need more details about it.
Customer Support Engineer
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