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CI value is not populating in HPSM via OMI Integration

Hi All,

I have done integration HPSM with OMI. All values are populating like title, impact, descriptionand and urgency...etc But CI Value is not pupulating in HPSM(field name logical.name).

I have not made any chnages in BDM Mapping, am not sure what chnages need to made in BDM mapping. Can any one suggest me here what exactly need to change in BDM Mapping.

Thanks in Advance,
Anjan RH

 

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Re: CI value is not populating in HPSM via OMI Integration

Hello Anjan,

If possible, please attach the screenshot of BDM Mapping.

Anyway, just to let you know it's perfectly working in our case and is being configured as follows:

SM Object Field: logical.name

Direction: < -

BDM Object Field / Attribute: logical_name

 

Regards,

Avi

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