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Acclaimed Contributor.
Acclaimed Contributor.
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CIT function to check avability of my text

Hello.

Is there some function or other method to know if there is searching text in [Body] of mail. (text is a one o more words) ?

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Valued Contributor.
Valued Contributor.

Re: CIT function to check avability of my text

Hello,

If I understand correctly you're asking about a Text Search feature in the Body or a email (fetching and sending).

 

As far as I know and researching about this, unfortonatly I could not find some method enable in CIT that can help us to complete this. The Key features and benefits of CIT are:

Integrates ITSM solutions with almost any data source
Leverages industry-standard protocols
Helps Managers make informed business decisions
Improves data quality and integrity
Includes built-in best practice integrations
Reduces implementation time
Provides the power of an enterprise application integration (EAI) tool at the cost of a gateway

 

 

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Knowledge Partner
Knowledge Partner

Re: CIT function to check avability of my text

Yes, sure.
Take a look: https://docs.microfocus.com/itom/Connect_-_IT:9.80/ProgrammersRef/InStr
Regards,
Breno Abreu

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Knowledge Partner
Knowledge Partner

Re: CIT function to check avability of my text

Hi There

Not 100% sure if I understand your requirement but we do searches for text etc. using VBScript inside Connect-IT

Primary reasons we use it.

1. Check if email is from a certain domain

2. Check for keywords inside  Email, to determine if CIT needs to process it or not

Is this what you are looking for, then yes it's possible

Ciao

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Acclaimed Contributor.
Acclaimed Contributor.

Re: CIT function to check avability of my text

Yes i need using some function in CIT (BasicScript) determinate is there word in text that i search.

Something like index in SM or like in sql

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