ALARMus Acclaimed Contributor.
Acclaimed Contributor.
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Callback.type for SRC

How can i chage\update list of value for callback type (callback.type in SD) for SRC ?

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Carlos_V_SM Acclaimed Contributor.
Acclaimed Contributor.

Re: Callback.type for SRC

Hi Alarmus,

Here the link >

https://softwaresupport.softwaregrp.com/group/softwaresupport/search-result/-/facetsearch/document/KM01294561?lang=en&cc=us&hpappid=206728_SSO_PRO

I am not sure your SRC version so you can access the SRC customization guide and check if if is possible. Hope it helps

Carlos Villalobos R
Customer Support Engineer
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ALARMus Acclaimed Contributor.
Acclaimed Contributor.

Re: Callback.type for SRC

my SRC 1.40

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ALARMus Acclaimed Contributor.
Acclaimed Contributor.

Re: Callback.type for SRC

I found that this is GL - $G.callbackType and now i can control list of vlaue

But.

1) Can i control what list must use SRC ?

2) Can i set default value in SRC for this field (to prevent the user from selecting the most frequently used value from the list, or if there is only one value in the list) ?

3) How can remove this field from SRC (if it's possible) ?

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Abhijit K Acclaimed Contributor.
Acclaimed Contributor.

Re: Callback.type for SRC

you can remove this field from Tailoring -- > SRC tailloring there you will see section for support and service catalog open that by double clicking.

Then fields used will be listed there you add and remve , edit.

 

Regards,

Abhijit K

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ALARMus Acclaimed Contributor.
Acclaimed Contributor.

Re: Callback.type for SRC

I have nothing in this config section

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