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Calling a customized format from menu

Hi,

I have created a menu for a special set of ESS users. Here along with all other options, I want to put an option from where these users will be able to raise a new interaction and that should open a new customized form which I have created.

I have seen that for raising a new interaction from ESS portal, Its "ESSSM" menu, from where "cc.open.from.menu" application gets called an respectively the the format "ess.sd.open" gets opened. Now I want to open an other customized format to opened here from menu.

Please suggest. 

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Respected Contributor.. Respected Contributor..
Respected Contributor..

Re: Calling a customized format from menu

Hi experts,

 

Any idea on this ?

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