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Can not create an IM using SCAuto E-mail in SM 9.40.

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In my upgrade from SM 9.30 to 9.40 (classic), I can create CMs using SCAuto E-mail, but can not create IMs using SCAuto E-mail. When creating the IM, the eventin record gets created and looks exactly like the eventin record in 9.30, but when the eventin record runs, it doesn't create an IM. I've tried the 9.30 version of RAD: axces.apm and still no luck.

Have others reported anything like this - any suggestions?

Thanks!

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Micro Focus Expert
Micro Focus Expert

Re: Can not create an IM using SCAuto E-mail in SM 9.40.

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Larry,

In case you missed it I attached the unload in my previous post.

View solution in original post

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Micro Focus Expert
Micro Focus Expert

Re: Can not create an IM using SCAuto E-mail in SM 9.40.

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Larry,

From the description it sounds like this known issue:

https://softwaresupport.hp.com/group/softwaresupport/search-result/-/facetsearch/document/KM01657405

The defect has an unload for 9.40 which I have attached here.  It modified RAD application apm.bg.edit

Steve Hirschfeld

HPE Support

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Outstanding Contributor.

Re: Can not create an IM using SCAuto E-mail in SM 9.40.

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Thanks Steve!

I will open a support ticket and request it.

-Larry-

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Micro Focus Expert
Micro Focus Expert

Re: Can not create an IM using SCAuto E-mail in SM 9.40.

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Larry,

In case you missed it I attached the unload in my previous post.

View solution in original post

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Outstanding Contributor.
Outstanding Contributor.

Re: Can not create an IM using SCAuto E-mail in SM 9.40.

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Thanks Steve - this solved the issue!!!

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