In my upgrade from SM 9.30 to 9.40 (classic), I can create CMs using SCAuto E-mail, but can not create IMs using SCAuto E-mail. When creating the IM, the eventin record gets created and looks exactly like the eventin record in 9.30, but when the eventin record runs, it doesn't create an IM. I've tried the 9.30 version of RAD: axces.apm and still no luck.
Have others reported anything like this - any suggestions?
From the description it sounds like this known issue:
The defect has an unload for 9.40 which I have attached here. It modified RAD application apm.bg.edit